Tray return initiative was started by National Environment Agency in March, to aide cleaners in increasing their efficiency, and to encourage display of social graciousness.
However, it seems that there are some out there who feel one should “Say NO to Tray Return”
Why the bbb-iii--ggg NO?
-cleaners will lose their jobs!(?) [NEA had emphasised that this isn't going to happen]
-
cleaners clear our
trays = provide
better service to patrons. [pay $3.50 already leh!!]
-If customers are expected
to return tray, then there MUST be price benefit (cause it will be a true blue self service-service). [best if it's going to be
FOC cause need to stand there wait + return tray + maybe next time need to wash plates... maybe okay la, don't say don't have - give $2]
ME & MY STAND ...
I understand why there are those who feel it this way. A friend said:"
it used to be
$2/ plate, order already and can go and find a place to
wait to be served. --->
then
$2.50/ plate, order already wait nearby, take to your own table.
(self-service) --->
$3/ plate, order already wait nearby, take to your own table, makan finish, return tray
(self-service upgraded) --->
NEXT??
but what we are seeing is what we think, hawkers are bosses make big money... always increase price. YET with
each increase in price = one less service (so sad but true eh... :C).
but hor, you go to restaurants and wait to be served, now go kopitiam also want to wait to be served? suddenly the
$3.50 = $35... so cannot, cannot, cannot.
10 cents increase,
complain complain and
COMPLAIN...cause gst 7% only okay? (i A1 for Maths leh!)
maybe should ask for 7cents? or 5 cents? or better still
ABSORB LA! (then lower and lower profits margins... think businessmen: tak bolek la!)
For those who are footing our very own PUB bills, we know the fluctuations of the bills... it usually goes UP,
UP and
UUPP... hardly goes
DOWN, down and
down... so we want a very accurate accounting and fair charge, then price review every 3 mths? or must do proper accounting like listed co and published to show us? then we complain why no fixed price... OMG... why got earnings...? hmmm...
Ingredients price increase +
increase in operating cost =
uP $0.50, kena
complain already.
Not enough cleaners = dirty = kena complain =
1 more cleaner = higher operating cost = absorb? increase?
increase price (again) and kena
blacklisted?...
don't increase maybe
orh ba kap (panda)... earn less and less...
How to maintain current selling price?? Ask landlord to reduce rent? haha... I wish, you wish, landlords leh? Singapore style leh...
How sia??
Personally, I feel those saying NO because they feel
something is being taken away (service) from them despite the higher price, seeing things from where they stand.
Someone out there will be the one taking the advantage, most probably the operator (not me! tak bolek la!)... so no no no. Then wld you rather
pay more? Or wld you rather a
dirtier place?
Why not think of it this way:
A lot of the cleaners are those old uncles / aunties. They are a lot slower than you / me ... then when the place gets too dirty, very pek chek (frustrating) you know? Yet they can't handle the crowd... Or wld you rather all these old folks get sacked (already very sad, if kena sack = double sadness no double happiness) and get young blood to replace them (from where... hmmm...)?
Take it as
日行一善, return tray, then less complain = help the old people get less scoldings.
In many parts of Europe, one is expected to clear their own trays after meals, burger king, Ikea, Mac Donald... so long its not a restaurant. (Read - Tray return faces resistance (Part 2)) Tried Taiwan - Ah Zong Mian Xian?
But NEA had probably jumped in too fast, yes, it is a norm in Europe, America... but definitely not Singapore.
To change a culture takes time... it has to be a
gradual change. perhaps, perhaps... if the tray return is applicable to places where average age of the cleaners are of a certain age, Singaporeans will find it easier to accept and well... lesser people will say NO..
But for me, Yes,
I will... :D. Instead of boiling and waiting forever for the cleaner to be free enough to clean my tables during the precious lunch break, (try lunch hours, CBD zone), why not I clear the tray after finishing my meal so that the next patron can enjoy his/her meal? If everyone starts doing this... yes, cleaners will have an easier job, no doubt (so?)... but so will we enjoy a cleaner environment. They can spend more time making sure the place is clean or maybe progress to washing the dishes and start earning $3000/mth... haha ^_^
What about
YOU?
YES or
NO...
source:
http://sg.news.yahoo.com/tray-return-initiative-faces-resistance-094842873.html